PLAMFE support
A question about the app, your membership or your fees? The PLAMFE team will get back to you.
By email
Please include your account email and, if possible, your member number.
In the app
More → Support: your message goes straight to the team, with your account already identified.
Frequently asked questions
- I don’t receive the sign-in code: check your spam folder, then request a new code from the code screen.
- My fee doesn’t show as paid: cash, Orange Money, Mobile Money or bank transfer payments are recorded by the team upon receipt; contact us with your payment reference.
- I want to delete my account: More → Settings → Delete my account, or the deletion page below.