This policy explains what personal data the PLAMFE app and its online services ("PLAMFE") collect, why, and what your rights are.
Data controller
PLAMFE MONDIALE, network of women entrepreneurs. Contact: contact@plamfe.org.
Data we collect
- Identity and contact: first name, last name, email address, phone number.
- Member profile: country, business sector, company, bio, profile photo (optional).
- Membership fees: amounts, dates, payment method and payment references. Card details are entered directly with our payment provider and are never sent to us.
- Usage: contact requests, messages sent to support, last login date.
Purposes
- Managing your membership and account (sign-in with a code sent by email).
- Showing your profile in the member directory. Your email and phone number are only shared with another member if you accept her contact request.
- Managing annual membership fees.
- Answering your support requests and keeping you informed about the network.
Service providers
- Stripe: card payments.
- Oracle Cloud Infrastructure: hosting, email delivery, file storage (photos, images).
We do not sell your data or use it for advertising.
Retention
Your account data is kept as long as your account exists. When you delete your account, your personal data is erased. Payments are kept, anonymised, for the legal retention period for accounting records.
Your rights
You can access and correct your data in the app (More → Settings). You can delete your account in the app (More → Settings → Delete my account) or on this page: https://plamfe.xtechcloud.africa/account/delete. For any other request (objection, portability…), write to contact@plamfe.org.